Sales Policy
Effective Date: January 8, 2025
Welcome to Bresglasni! Our sales policy is designed to provide you with a smooth and enjoyable shopping experience. We strive to offer high-quality sports equipment while ensuring complete transparency throughout the purchasing process. Please review our sales policy below for important details regarding your purchases from Bresglasni.
1. Product Availability
We strive to maintain accurate stock information on our website. However, due to the nature of e-commerce, product availability can change quickly. If an item you ordered is unavailable, we will notify you as soon as possible and offer an alternative solution, such as:
- A replacement item of similar quality and price
- A backorder option (if available)
- A full refund for the unavailable item
2. Pricing and Payment
All prices listed on the Bresglasni website are in U.S. Dollars (USD). We make every effort to ensure our prices are accurate; however, in the event of a pricing error, we will notify you before processing your order. In such cases, you will have the option to accept the corrected price or cancel your order for a full refund.
Payment Methods: We accept a variety of payment methods to make your shopping experience convenient, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Sales Tax: Sales tax will be applied to your order based on the shipping address and local tax rates. Tax will be calculated at checkout before finalizing your purchase.
3. Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email. This email will include the details of your purchase, including a summary of the items, pricing, shipping information, and an estimated delivery date.
Please review the order confirmation to ensure all details are correct. If you notice any discrepancies or need to make changes, contact our customer service team at info@bresglasni.com or call (585) 624-9174 immediately.
4. Order Processing and Shipping
We process orders Monday through Friday, from 9 AM to 5 PM (Eastern Standard Time). Orders placed outside of business hours (including weekends and holidays) will be processed on the next business day. Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping costs will be calculated at checkout based on the size and weight of the products you are purchasing and the shipping address.
For more information, please refer to our Shipping Policy for detailed shipping information.
5. Returns and Exchanges
Your satisfaction is our priority. If you are not fully satisfied with your purchase, you may return or exchange items within 30 days of receiving your order. All returned items must be in unused, original condition, and in the original packaging. To initiate a return or exchange, please contact our customer service team at info@bresglasni.com.
Exemptions: Certain items may be non-returnable due to hygiene or safety reasons. These include, but are not limited to, items that have been opened or used, and any custom-ordered products. Please refer to our Return & Refund Policy for more details.
6. Discounts and Promotions
From time to time, we may offer special promotions, discounts, or sales events. These discounts are typically subject to specific terms and conditions, which will be clearly outlined in the promotion details. Please note:
- Discounts and promotions cannot be combined with other offers unless explicitly stated.
- Any discounts applied to orders are valid for the duration of the promotional period and are subject to change.
For updates on sales and promotions, be sure to sign up for our newsletter on the Bresglasni website or follow us on social media.
7. Customer Support
If you have any questions or need assistance, our customer support team is here to help. You can reach us via the following methods:
- Email: info@bresglasni.com
- Phone: (585) 624-9174
- Website: bresglasni.com
Our customer service hours are Monday to Friday, 9 AM to 5 PM (Eastern Standard Time).
8. Terms and Conditions
By making a purchase on the Bresglasni website, you agree to comply with our Terms and Conditions. Please take the time to review these terms for further details regarding your rights and obligations as a customer.
Thank you for choosing Bresglasni! We are committed to providing you with top-quality sports equipment and exceptional customer service. We look forward to supporting you on your athletic journey!
For further assistance or inquiries, please contact us:
- Email: info@bresglasni.com
- Phone: (585) 624-9174
- Website: bresglasni.com